Personalized marketing
Personalized marketing is the implementation of a strategy by which a company delivers individualized content to recipients through data collection, analysis, and the use of automation technology. The goal of personalized marketing is to truly engage customers or prospective customers by communicating with each other as an individual. There are numerous advantages of personalized marketing- for both businesses and consumers. Customers are more comfortable providing personal information to their favourite brands if they get something in return. They fill out forms, participate in surveys to get discounts, and indicate their favourite purchases or preferences. Source: www.clevertap.com So, what’s the catch? With all of this customer data being offered to the company, the consumer expects brands to protect any sensitive information and offer more personalized experiences when they come back. When consumers provide information and data , they expect to be treated as unique in...